Return Policy

​

Last updated: 11 May 2022

All sales of our digital products on the EQHI website https://eqhi.org and client portal https://portal.eqhi.org are final.

​

REFUND POLICY: No Return / No Refund
EQHI does not give refunds for purchases. However, there is an exception.

​

“COOLING OFF” period;

• You are entitled to a two-hour (2 hour) “cooling off” period within which you can apply for a refund. After the two hours (from time of purchase) is up you will no longer be eligible for a refund.

• All products are sold “as is”. You assume the responsibility for your purchase, and after the cooling off period has expired, no refunds will be issued.

• You can contact us, within the “cooling off” period at info@eqhi.org

• You will be required to engage with us to explain the reason for your refund request.

• EQHI holds the sole right to grant a discretionary refund or not.

• If your refund is approved, your report will be removed from your dashboard and you will not be able to access it again.